Start by determining who your audience is, what they are likely to know already and under what circumstances will they be using the Infoflip.

Some possible ways to organize information:

  • From general to specific
  • From specific to general
  • From what the audience already knows to new information
  • Step by step
  • From most important to least important

Writing Guidelines:

Use plain words

Instead ofUse
ascertainfind out
disseminatesend out, distribute
expeditehasten, speed up
facilitatemake easier, help
formulatework out, devise, form
in lieu ofinstead of
optimumbest, greatest, most
Cut out unnecessary words

Instead of:Use:
with regard toabout
by means ofby
in the event thatif
until such timeuntil
during such timewhle
in respect offor
in view of the factbecause
on the part ofby
subsequent toafter
under the provisions ofunder
with a view toto
it would appear thatapparently
it is probable thatprobably
notwithstanding the fact thatalthough
adequate number ofenough
excessive number ofnumber

Use active sentences that start with verbs

  • Instead of: It is recommended that trenches that are two metres or deeper have support. Use: Support trenches two metres or deeper.
  • Instead of: The computer should be switched on.
    Use: Switch on the computer.
  • Other Examples: Open the valve. Press the emergency button. Tell your supervisor.

Eliminate Redundancy

  • Example: Fill out an incident report (2).

  • Link to another page if the subject has already been covered.

Be Consistent

  • In capitalization and punctuation for bullets and headings
  • In abbreviations and spacing (e.g., 2m. / 2 metres / 2 m)

Use Lists

  • Keep lists parallel.
  • Use numbers instead of bullets only when describing step-by-step procedures.
  • Watch order of list items; put notes and warnings at the start of the instructions, or before the list item to which they refer.
  • If the list item is a full sentence, use appropriate punctuation.

Do a Test Run

  • Before submitting your text, get feedback from people who are likely to use the Infoflip.